News & Notices

Mar-11-2019- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on March 12, 2019 at 12:00 noon at our offices.

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Feb-06-2019- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on February 12, 2019 at 12:00 noon at our offices.

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Jan-17-2019- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a special meeting on January 24, 2019 at 12:00 noon at our offices.

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Jan-10-2019- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on January 15, 2019 at 12:00 noon at our offices.

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Dec-11-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular monthly meeting on December 18, 2018 at 6:00 p.m. at our offices.

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Nov-26-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a special meeting on November 30, 2018 at 12:00 noon at our offices.

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Nov-14-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on November 20, 2018 at 12:00 noon at our offices.

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Nov-09-2018- Office Closed Monday, 11-12-2018
The office will be closed on Monday, November 12, 2018 in honor of Veterans Day. We will resume regular business hours on Tuesday, November 13th.

Oct-09-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on October 16, 2018 at 12:00 noon at our offices.

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Aug-21-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on August 21, 2018 at 12:00 noon at our offices.

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Jul-12-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on July 17, 2018 at 12:00 noon at our offices.

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Jul-03-2018- OFFICE CLOSING
The office will be closed on Wed, July 4. We will open at 8:00 a.m. on Thurs, July 5. Payments may still be made at www.trisud.com, by calling 877-885-7968, or by leaving in the night drop. Someone will be on call for emergencies.

Jun-13-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on June 19, 2018 at 12:00 noon at our offices.

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May-08-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on May 15, 2018 at 12:00 noon at our offices.

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Apr-12-2018- Online Payment Service Notice
Please see the attached information regarding remote payment services.

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Apr-11-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on April 18, 2018 at 12:00 noon at our offices.

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Mar-13-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on March 19, 2018 at 12:00 noon. at our offices.

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Feb-20-2018- Notice of Special Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a special meeting on February 23 at 8:30 a.m. at our offices.

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Feb-14-2018- Order of Election Notice
A Board election for three (3) Directors shall be held between the hours of 7:00 A.M. and 7:00 P.M., Saturday, May 5, 2018, for said District in a joint election (see notice for complete Order)

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Feb-14-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on February 20, 2018 at 12:00 noon. at our offices.

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Jan-17-2018- WEATHER NOTICE
Our office was closed due to weather conditions on Tuesday, January 16, 2018. Since this was the last day of the penalty-free grace period, the addition of late fees has been extended and will not be added until the close of business today.

Jan-17-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on January 23, 2018 at 12:00 noon at our offices. This is the rescheduled meeting from January 16, as our office was closed due to the weather.

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Jan-11-2018- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on January 16, 2018 at 12:00 noon at our offices. RESCHEDULED

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Dec-20-2017- HOLIDAY HOURS
Please note our office will be closed on Monday and Tuesday, December 25th & 26th, for the holidays. Also January 1, 2018. Merry Christmas!

Dec-14-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on December 19, 2017 at 6:00 p.m. at our offices.

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Nov-16-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on November 21, 2017 at 12:00 noon at our offices.

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Oct-10-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on October 17, 2017 at 12:00 noon at our offices.

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Sep-27-2017- Special Closing
Our office will be closed today between the hours of 1:30 p.m. and 3:00 p.m. due to a death in the family of an employee. We will resume our normal business hours at 3:00 p.m. Thank you for your understanding in this matter.

Sep-12-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on September 19, 2017 at 12:00 noon at our offices.

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Aug-08-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on August 15, 2017 at 12:00 noon at our offices.

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Jul-17-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on July 18, 2017 at 12:00 noon at our offices.

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Jun-13-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on June 20, 2017 at 12:00 noon at our offices.

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May-09-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on May 16, 2017 at 12:00 noon at our offices.

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May-02-2017- NOTICE TO CUSTOMERS
Tri SUD employees will be changing out meters on Saturdays during the months of May and June. If you notice a momentary disruption in service or see a truck at your meter, please keep this in mind. Thank you.

May-01-2017- Required Special Notice
Please see the attached document regarding a reporting violation of our lead and copper testing.

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Apr-11-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on April 18, 2017 at 12:00 noon at our offices.

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Mar-31-2017- Special Notice
Please see the attached document for information regarding our recent TCEQ notice violation. All monitoring was done in accordance with their regulations - the report was not received by the date due.

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Mar-14-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on March 21, 2017 at 12:00 noon at our offices.

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Mar-02-2017- Request for Mowing Bids
Those interested in bidding on a two-year mowing contract, please see the attached document for details. Referenced map can be obtained from our office.

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Feb-20-2017- Order of Election Notice
A Board election for three (3) Directors shall be held between the hours of 7:00 A.M. and 7:00 P.M., Saturday, May 6, 2017, in said District in a joint election (see notice for complete Order)

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Feb-07-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on February 14, 2017 at 12:00 noon. at our offices.

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Jan-04-2017- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on January 10, 2017 at 12:00 noon at our offices.

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Dec-13-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on December 20, 2016 at 5:00 P.M. at our offices.

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Nov-15-2016- Special Notice
Please see the attached document regarding our pending rate increase. If you pay your city sewer bill through our office, please contact the City of Mount Pleasant at 903-575-4000 for information on those rate increases.

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Nov-08-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on November 15, 2016 at 12:00 noon at our offices.

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Nov-04-2016- HOLIDAY CLOSINGS
Please see the attached file for our Holiday Closings and other information.

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Oct-12-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on October 18, 2016 at 12:00 noon at our offices.

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Sep-13-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on September 20, 2016 at 12:00 noon at our offices.

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Aug-16-2016- REMOTE PAYMENT NOTICE
On Sunday, 8-21-16 from 7 a.m. to 9 a.m. CT, maintenance upgrades will be conducted on our data center. Payment services will be disabled during this time. Thank you for your understanding as we optimize performance to better serve our customers.

Aug-09-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on August 16, 2016 at 12:00 noon at our offices.

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Jul-19-2016- New Remote Payment Phone Number
Many of you have taken advantage of our automated payment system. Beginning immediately, we have a new phone number. 903-380-5880 will replace the old number (844-723-9273).

Jul-13-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on July 19, 2016 at 12:00 noon at our offices.

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Jun-15-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on June 21, 2016 at 12:00 noon at our offices.

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May-10-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on May 17, 2016 at 12:00 noon at our offices.

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Apr-12-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on April 19, 2016 at 10:00 A.M. at our offices.

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Apr-08-2016- 50th Anniversary Open House Celebration
Come by the office for a small celebration on Tuesday, April 19, between 11 AM and 2 PM.

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Mar-23-2016- Office Closed 3-25-16
Our office will be closed on Friday, March 25th, for Good Friday. We will resume business on Monday, March 28th, at 8:00 a.m.

Mar-09-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on March 15, 2016 at 12:00 noon at our offices.

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Feb-10-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on February 16, 2016 at 12:00 noon at our offices.

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Jan-12-2016- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on January 19, 2016 at 12:00 noon at our offices.

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Jan-08-2016- Low Pressure Alert
We will be experiencing low pressure intervals in the Chapel Hill area due to storage tank refurbishing. This should be expected to continue for approximately 3 weeks. Thank you for your patience.

Dec-08-2015- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on December 15, 2015 at 6:00PM at our offices.

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Nov-10-2015- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on November 17, 2015 at 12:00PM at our offices.

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Oct-13-2015- Notice of Meeting
Notice is hereby given that Tri Special Utility District Board of Directors will meet for a regular meeting on October 20, 2015 at 12:00PM at our offices.

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General Notices

Please notify us at 903-572-3676 if your power goes out. We have pump stations at various locations and if you lose power, there is a possibility we have a pump station out as well and this could mean a disruption in your water service. By notifying us, you can alert us to check our locations and use generators if necessary to keep your water flowing.

When possible, we try to contact delinquent customers by phone before locking the meter. It is a courtesy, not a requirement. It is the customer’s responsibility to keep your contact information (such as mailing address, phone number, new renter) current so we can reach you in the event of an emergency.

We do not locate residential water lines, but ALWAYS call 903-572-3676 to request a locate before you dig. We will locate any of our lines on your property. Should you dig without this request and hit a water line, you will be liable for the repair cost.

Committed to Providing Clean, Safe & Affordable Water to Our Customers.

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